Shipping Information:

At HairSaviour, we understand that receiving your hair and beauty essentials promptly is essential. We strive to process and dispatch your order with the utmost efficiency to ensure you get your products in a timely manner.

Shipping Options: We offer a range of shipping options to cater to your specific needs. Choose from standard shipping for cost-effective delivery or expedited shipping for faster service. Please note that shipping times may vary depending on your location.

Order Processing: Orders are typically processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

International Shipping: HairSaviour proudly serves beauty enthusiasts worldwide. International shipping options are available, and we work with trusted carriers to ensure your order reaches you securely and efficiently. Please be aware that international shipping times may vary, and additional customs fees or taxes may apply depending on your location.

Returns & Exchanges:

At HairSaviour, we want you to be thrilled with your purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and exchange policy.

Return Eligibility:

• Items must be in their original, unused condition.
• All original tags and packaging must be intact.
• Returns must be initiated within 30 days of receiving your order.

How to Initiate a Return or Exchange:

1. Log in to your HairSaviour account.
2. Navigate to the “Order History” section.
3. Select the order containing the items you wish to return.
4. Follow the prompts to initiate the return process.
5. Pack your items securely, include the packing slip, and affix the provided return label.

Refunds and Exchanges:

• Refunds will be issued to the original payment method once the returned items are received and inspected.
• Exchanges will be processed promptly, and replacement items will be dispatched as soon as possible.

Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective product. We recommend using a trackable shipping method for your return.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately. We will provide guidance on how to return the item or arrange for a replacement.

Contact Us: If you have any questions or need assistance with your order, our dedicated customer service team is here to help. Contact us at support@hairsaviour.com or through our “Contact Us” page.

Thank you for choosing HairSaviour. We appreciate your trust, and we are committed to ensuring your shopping experience is nothing short of exceptional.